Jack’s Brick Oven Pizza & Restaurant

Reviews

• Kristen J.

  star star star star_border star_border 16 June 2026

  As usual enjoyed the veggie calzone, but ordered pasta primavera dinner to go. The pasta primavera was a huge disappointment. There were only 2 types of peppers and the mushrooms that I requested be added in the dish. There were no carrots, broccoli, zucchini etc. Nothing that used to be normally in the dish. I asked for bread to be added to the order like you would receive if eating in the restaurant. The owner literally walked past our table 20 times while stocking, this was late lunchtime, never once checked in on us, never said hello, never offered a smile.

• Pamela B.

  star star_border star_border star_border star_border 9 June 2026

  Worst experience ever... I am at work, 12+hr shifts. Food comes quick... that is the best thing I can say..  I just ordered 02/09/19. Buffalo Chicken Cheeae steak, cut in 4.. It was. per picture there was barely any chicken on it for $8.00. I literally had a roll with hot sauce and flakes of chicken.  Also ordered chicken fingers and fries, "well Done".. see picture. Chicken was stil PINK... Fries just barely done. And 4 small fingers for $7.50...
  Now I am still at work for 6 more hours and have to WAIT  .   till home to cook it properly to be edible...NEVER AGAIN!!!!!!
  Order#CC115833

• Matthew B.

  star star_border star_border star_border star_border 27 May 2026

  Ok let's talk about the one star rating. If you could rate it less than one I would. The low rating is not because of the food. The food is actually very good. The pizza is great and the other menu items are pretty good also.
  
  The issue of Jacks Brick Over is the pure ineptitude and complete lack of customer service on the part of the staff. The young lady working the counter should really find other employment that suits her. Something that does not involve human interaction would be great for the rest of us.
  
  On to my recent experience. Order three CHEESE steaks minus the onion and sauce. One with lettuce. Sounds pretty simple. It's not I guess. We get three cheese steaks with no cheese. Just meat. The one with lettuce, another train wreck in that the lettuce was not shredded but like they dumped a side salad on it.
  
  Time to call. They're 'shocked' but make no offer to comp the totally messed up pickup order and act insulted when I come back to the restaurant. The lovey gem at the counter already has a snotty look on her face.  You can just tell her overall demeanor and general intelligence level is nil.
  
  With options like Franks Pizza and Steffano's, you be amiss to not go to the other local restaurants for a much more inviting dine in option and a correct takeout order.
  
  Jacks Brickoven needs someone that can take and fulfill basic orders. Right now the place is a disaster and not worth patronizing.

• Jonathan J.

  star star star star star 26 May 2026

  I'm not from here but on multiple occasions while visiting family we've ordered from here. This place is apparently under new management from when a lot of the bad reviews were posted.
  
  Our delivery was prompt and the Strombolis were absolutely delicious. Give these guys a try, I think you'll be happy with the food.

• Amy S.

  star star star star star 22 May 2026

  Great spot! Reasonably priced. Cute and cozy dining room. Especially love their Chicken Parmesan and the Grilled Chicken Salad. Service is terrific. Delightful delivery drivers. Restaurant is spotlessly clean. Highly recommend!